Intensive Care Unit
Having a loved one in an Intensive Care Unit can be a troubling and anxious
experience. Families often feel confused and helpless. It is a difficult
time for the patient and family.
Our staff understands your feelings and will do what we can to keep the
patient and family comfortable.
The Intensive Care Unit (ICU) is designed to provide intensive care nursing
for patients seriously ill. Patients may be admitted for monitoring or
support after surgery or for around-the-clock observation and frequent tests.
The nurses in the ICU are Registered Nurses (RNs) who have completed not
only their basic nursing programs, but have additional and ongoing training
to develop their specialized skills to work with sophisticated technology
and to respond to varied needs. They are well prepared to handle emergency
and crisis situations.
Visiting Hours & Regulations
Hours 8 a.m. - 6 p.m., 8 p.m. - 10 p.m.
- Limited to two immediate family members at a time. Visitors are to be older
than 13 years of age and free from respiratory infections.
- Check at the nurse's station before entering a patient's room if
the door is shut or a sign is posted.
- The patient may ask to restrict visitors at any time. The nursing staff
may ask you to step out when the patient needs rest or for procedures/personal care.
- For patient privacy/confidentiality, visitors are asked to leave the Intensive
Care Unit (ICU) during medical emergencies and at shift report times.
- When asked to leave the patient's room, please wait in the ICU waiting
room. Standing in the hallways affects the privacy of others.
- Your family member may not be allowed to eat or drink while in the ICU.
Please do not bring food or drink for yourself while visiting in the ICU.
Please check with the nurse before bringing in food or drink for your
- If patient condition changes, the nurse may adjust visiting hours.
After 10 p.m.
- 1 family member is allowed to spend the night in the ICU waiting room.
We strongly encourage family members to take advantage of the sleep rooms
& not to stay in the waiting room overnight.
- Check with the volunteer or nurse regarding Family Sleep Rooms.
Maintaining Contact and Confidentiality
We are committed to providing you the information you need. You are encouraged
to ask questions and express your concerns.
- Each patient is asked to pick one or two spokesperson(s) to receive updates
from the staff. If the patient is unable to do this, the family will be
asked to select the spokesperson(s). These names are kept with the patient's record.
- The spokesperson is responsible for providing information to all other
family members or significant others.
- Limit phone calls to family members only.
- The nursing staff will provide regular condition reports.
- Other inquirers are given current condition (serious or critical) by the
staff and referred to the spokesperson for information they may wish to
share. Confidentiality is a serious concern in providing quality care.
- ICU phone numbers are given to the spokesperson(s) only.
- The Visitors Waiting Room has one phone number which may be given to family
members and significant others: 816-943-6801.
In an effort to minimize germs and infections, fresh flowers and plants
are not permitted in patient rooms or in the unit.
Personal items are limited due to space. Family members may be asked to
take them home. All electrical items brought in must be checked for safety
A volunteer is usually available outside the ICU doors to provide information,
refreshments and other items to make your stay as pleasant as possible.
Please see waiting room volunteer for other services available to you.
The Spiritual Care staff is available 24 hours a day. The nursing staff
or operator can contact them for you. They would be pleased to provide
support at any time.
There are special rooms available within the waiting room area:
- Family Conference Room: For family meetings, reviewing educational materials.
One hour time limit. No sleeping or food in this room.
- Serenity Room: For meditation, prayer, quiet time. No sleeping or food
in this room.
- Children's Playroom: Children must be supervised by a family member
The patient or spokesperson is given an information booklet which explains
intensive care, the equipment, or medical terms that may be confusing.
The booklet also contains space to record phone numbers and questions
you may want to remember for the doctor or the staff. The booklet helps
the spokesperson have information readily available when relaying information
Courtesy and Confidentiality
Above all, we want to provide the privacy and confidentiality that are
a part of quality care. Your cooperation is appreciated when you are asked
to leave the patient care area and wait in the waiting room. For more
information on St. Joseph’s ICU, call