Through the MDsave program offered by St. Joseph Medical Center, Kansas
City patients have access to shoppable, transparent prices. As the industry
grapples with transparency requirements set out in the June 24th executive
order, St. Joseph Medical Center is a model of how successful consumer-friendly
healthcare works as the first hospital in Kansas City to go live with
an easy-to-understand upfront price system.
Kansas City, MO — On June 24, President Trump signed the “Executive
Order on Improving Price and Quality Transparency in American Healthcare
to Put Patients First,” requiring new federal guidance to ensure
patients have access to meaningful price information, protection from
surprise bills, and greater control over their healthcare resources. Federal
agencies have 60 days from the signing to establish this guidance, but
St. Joseph Medical Center and others are already leading transparency
efforts in the field and proving that transparency is possible and benefits
patients and hospitals alike.
According to a 2018 report from the National Center for Health Statistics,
28.5 million Americans had no insurance coverage at all in 2017, according
to a population report from the U.S. Census Bureau. Heath care expenses
often prevent many individuals and families from getting medical care
they need, especially preventive procedures that could help stave off
future health issues. MDsave and St. Joseph Medical Center are working
to create better options for these patients.
The secret is consumer-friendly transparency, which means making it easy
for patients to understand their full financial responsibility before
making their purchase. St. Joseph Medical Center offers consumer-friendly
transparency through the MDsave program, which gives patients one easy-to-understand
upfront price that already includes related fees, protecting patients
from receiving balance bills.
“This is the same quality care that patients have come to expect
from St. Joseph Medical Center said Jodi Fincher, CEO. “We are now
able to offer our patients predictable, affordable prices through MDsave
to ultimately help, uninsured or underinsured patients with access to
the same quality health care they have come to expect at our hospital,
at lower cost.”
“By working with St. Joseph Medical Center, we are taking an important
step toward making healthcare more accessible and affordable,” said
MDsave CEO Paul Ketchel. “We know that the cost of preventive treatments
is often a factor in consumers neglecting to receive them. We hope that
our strategic alliance will increase access to quality medical care and,
as a result, help save lives.”
St. Joseph Medical Center is rolling out their program in two phases. Phase
1 went live on July 16, 2019 and includes radiology, speech therapy, physical
therapy, and occupational therapy outpatient services. In phase 2, which
will be operational by October 1, 2019, they will have bariatrics, cardiac
imagining, pulmonary services, primary care, gastrointestinal, gynecology,
orthopedics, cardiology, sleep medicine, and neurology services. They
have made their current MDsave procedure prices available online 24/7
The price patients see is the price they get: the procedure prices listed
on MDsave.com are pre-negotiated and already include related costs, like
facility, anesthesia, or lab fees. The marketplace format works just like
shopping online allowing patients to compare prices, add the procedure
from the provider of their choice to their shopping cart, and pay for
the service all in one place.
Patients print a voucher to take to their appointment as proof of payment,
and don’t receive surprise bills after service is rendered.
Because patients prepay for their service there is no risk of patients
defaulting on payment and St. Joseph Medical Center does not have to spend
resources on billing and collections for these patients.
You can see St. Joseph Medical Center’s online procedure offerings
at https://www.mdsave.com/SJMC. You can learn more about MDsave at MDsave.com.